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Citizen Developer and Responsibilities:
Our client is seeking a Citizen Developer who will collaborate with business stakeholders, analysts, and IT teams to design and deliver innovative solutions using low-code/no-code platforms such as Genesys, Hyperscience, and Usher.
You’ll primarily support customer service teams across group and individual pension and protection products, helping to optimise processes and enhance service delivery.
What you’ll do:
- Work with stakeholders to understand business challenges and document current processes
- Develop and deploy applications using low-code/no-code platforms
- Customise and enhance solutions to align with business needs
- Support automation initiatives to improve operational efficiency
- Create and maintain application documentation and user guides
- Provide ongoing user support and continuous improvement
- Communicate project updates and outcomes clearly to stakeholders
What you need:
- Strong interest in IT infrastructure and technology
- Familiarity with low-code platforms, data analysis, or basic scripting (advantageous but not essential)
- Background in business systems, operations, or internal tooling
- Technical mindset with a willingness to learn new tools and platforms
- Strong understanding of business workflows and requirements gathering
- Knowledge of emerging technologies and their business impact
- Excellent communication and collaboration skills
What’s on offer:
- Competitive daily rate depending on experience
- Hybrid working model- 2-3 day per week on site
- High chance of contract extension
