IT Helpdesk Support Private Sector

Our Client:

• Our client is a well-established multinational organisation based in Limerick. As part of a new internal software rollout, they require additional onsite support to assist employees with user enrolment and registration during the deployment phase.

What’s Involved:

• Providing onsite support for the rollout of a new internal software platform.
• Assisting employees with user registration and system enrolment.
• Guiding users through basic setup and configuration steps in line with project instructions.
• Acting as a key point of contact for employees throughout the rollout period.
• Escalating issues or queries to the project team where required.
• Following defined processes to ensure accurate and efficient user setup.

What You Need:

• Strong verbal and written communication skills.
• Reliable, organised and able to follow documented procedures carefully.
• Previous experience in IT support, desktop support, service desk or PC support.
• Availability to work onsite in Limerick five days per week for the duration of the contract.

What’s on Offer:

• 6-month onsite daily rate contract.
• €200 - €300 per day, DOE.
• Full training provided during the first week of the assignment.
• Opportunity to gain experience supporting a large-scale software deployment.