Level 2 Technical Support Engineer- 2-3 Month Contract, Part time Private Sector

What’s Involved:

• Provide L2/L3 technical support across infrastructure, networks, and applications
• Troubleshoot and resolve escalated tickets, incidents, and service requests
• Maintain and improve system performance, security, and availability
• Work closely with internal IT teams and third-party vendors to resolve complex issues
• Document processes, incidents, fixes, and contribute to knowledge base updates 

What You’ll Need:

• Proven experience in L2/L3 support roles in Microsoft/Windows and/or Linux environments
• Solid knowledge of networking (DNS, DHCP, firewalls, VPNs) and system administration
• Strong troubleshooting skills across desktops, servers, cloud platforms (e.g. Azure, AWS)
• Familiarity with monitoring tools, ticketing systems (e.g. Jira, ServiceNow), and scripting
• Excellent communication

What’s on offer:

• €230 per day