Technical Business Analyst Public Sector

Type: Contract Location: Dublin, Hybrid Salary: €350 - €400 per day

Our Client:

Our client is a major public sector organisation operating at a national level, responsible for supporting and delivering large-scale education and training services across Ireland. Their IT & Digital function maintains and enhances a portfolio of business-critical systems used by internal teams and external stakeholders nationwide.

What’s Involved:

Engage with stakeholders to gather, analyse and document business and technical requirements
Facilitate workshops and interviews to define scope and solution options
Translate requirements into high-quality user stories and supporting documentation
Produce functional specifications, process maps, use cases and workflow documentation
Collaborate closely with Product Owners, developers and testers across multiple projects
Support testing activities including test case preparation and User Acceptance Testing (UAT)
Assist with troubleshooting and clarifying system functionality for support teams
Contribute to release activities including demos, training and documentation
Identify opportunities for process improvement and support change management initiatives

What You Need:

5+ years’ experience as a Technical Business Analyst (or similar role)
Strong understanding of the Software Development Life Cycle (SDLC)
Experience working across Agile and Waterfall delivery environments
Excellent stakeholder engagement, facilitation and communication skills
Proven ability to produce clear, detailed documentation and functional specs
Experience with process modelling tools and techniques (BPMN, UML, use cases, process maps)
Degree-level qualification or equivalent industry experience
Fluent English (CEFR C2 level required)

Desirable:

What’s on Offer:

12-month contract
€350 - €400 per day
Hybrid working model: 2 days onsite per week in Dublin 1
Engaging, multi-project workload with strong stakeholder interaction and ownership